Terms & Conditions
Event Quotation
Following discussions with Father Rabbit & Co regarding the nature and type of event you are planning, a quote will be sent via email that is valid for seven (7) days from date of issue. If an event is altered in any way, it may be necessary to change the original quotation.
Event confirmation and payment
To confirm your event, a deposit payment of 50% of the invoice total is payable within 7 days. The balance payment for your event is due and payable 7 days prior to the event. A detailed invoice will be emailed once this payment is received. Services cannot be provided without the final payment being received.
Payment methods
Payments can be made via direct bank transfer, BPAY or credit card, N.B. for credit card payments, a 2.6% surcharge will be added to you bill.
Please ensure you reference direct payments with the family name or name of business your event booking is made under.
Pricing
All prices are current at the time of quotation however are subject to change based on market fluctuations. All prices shown are not inclusive of GST. Prices and menus are subject to change due to seasonality, weather or events that are out of our control. In the event changes to original quote are necessary, we will communicate such changes as quickly as possible. In catastrophic situations, changes to menu items will be made by our head chef with a similar or more expensive substitute. Food is fresh and fragile, Father Rabbit & Co only serves the best quality produce and your understanding in this matter is appreciated.
Banking details
ANZ Bank
Chapel Street, Toorak
BSB Number: 013-400
Account number: 286 757 585
Cancellation policy
All cancellations must be made in writing and sent via email to [email protected].
Where the client:
A. Cancels a booking 21 days or more prior to the day on which the event is held, the client receives any deposit back in full within three days of cancellation notification via EFT fund transfer.
B. Cancels a booking between 7-21 days prior to the day which the event is held, the deposit is non refundable, however, received deposits may be transferred to an alternative date (subject to availability of event specific services). In the event the alternative date is cancelled, the client forfeits the entire deposit amount.
C. Cancels a booking or decreases guest numbers 7 days or less prior to the day on which the event is to be held, the client shall forfeit the entire deposit amount.
Product availability
Father Rabbit & Co reserve the right to substitute any food, beverage or service item in consultation with the client at any time deemed necessary. This rarely happens but from time to time issues do arise regarding product availability, quality or supply from poor weather conditions, supply chain or natural disasters.
Travel Fees (where necessary)
A travel fee for each staff members applies based on the location of the event. All distances are calculated from our North Melbourne kitchen and are as follows:
0-35 Kilometres is Free
35-65 Kilometres from our kitchen -$45 per staff member
66-100 Kilometres- $80 per staff member
100+ Kilometres to be quoted
Following discussions with Father Rabbit & Co regarding the nature and type of event you are planning, a quote will be sent via email that is valid for seven (7) days from date of issue. If an event is altered in any way, it may be necessary to change the original quotation.
Event confirmation and payment
To confirm your event, a deposit payment of 50% of the invoice total is payable within 7 days. The balance payment for your event is due and payable 7 days prior to the event. A detailed invoice will be emailed once this payment is received. Services cannot be provided without the final payment being received.
Payment methods
Payments can be made via direct bank transfer, BPAY or credit card, N.B. for credit card payments, a 2.6% surcharge will be added to you bill.
Please ensure you reference direct payments with the family name or name of business your event booking is made under.
Pricing
All prices are current at the time of quotation however are subject to change based on market fluctuations. All prices shown are not inclusive of GST. Prices and menus are subject to change due to seasonality, weather or events that are out of our control. In the event changes to original quote are necessary, we will communicate such changes as quickly as possible. In catastrophic situations, changes to menu items will be made by our head chef with a similar or more expensive substitute. Food is fresh and fragile, Father Rabbit & Co only serves the best quality produce and your understanding in this matter is appreciated.
Banking details
ANZ Bank
Chapel Street, Toorak
BSB Number: 013-400
Account number: 286 757 585
Cancellation policy
All cancellations must be made in writing and sent via email to [email protected].
Where the client:
A. Cancels a booking 21 days or more prior to the day on which the event is held, the client receives any deposit back in full within three days of cancellation notification via EFT fund transfer.
B. Cancels a booking between 7-21 days prior to the day which the event is held, the deposit is non refundable, however, received deposits may be transferred to an alternative date (subject to availability of event specific services). In the event the alternative date is cancelled, the client forfeits the entire deposit amount.
C. Cancels a booking or decreases guest numbers 7 days or less prior to the day on which the event is to be held, the client shall forfeit the entire deposit amount.
Product availability
Father Rabbit & Co reserve the right to substitute any food, beverage or service item in consultation with the client at any time deemed necessary. This rarely happens but from time to time issues do arise regarding product availability, quality or supply from poor weather conditions, supply chain or natural disasters.
Travel Fees (where necessary)
A travel fee for each staff members applies based on the location of the event. All distances are calculated from our North Melbourne kitchen and are as follows:
0-35 Kilometres is Free
35-65 Kilometres from our kitchen -$45 per staff member
66-100 Kilometres- $80 per staff member
100+ Kilometres to be quoted